Gaming is entertainment — it should never become a burden. jilibajee believes that responsible gaming is the key to every player staying safe and happy over the long term.
Online gaming has become a popular form of entertainment for many people in Bangladesh. Playing slots, placing bets, or enjoying other games on jilibajee is genuinely fun — but when that fun starts to get out of hand, problems can follow.
Responsible gaming means understanding your financial limits, setting time boundaries, and knowing when to stop. jilibajee wants every member to treat gaming as a healthy form of entertainment — something to enjoy in your leisure time, not a way to escape life's pressures.
We understand that gaming can become an addiction for some people, and we take that seriously. That's why jilibajee has developed a range of tools and measures to help our members play responsibly.
Gaming should always be for entertainment — never as a source of income or a way to solve financial problems.
Many people don't realize their gaming habits are heading in the wrong direction. Ask yourself the questions below — if most of your answers are "yes," it may be time to seek help:
If you answered "Yes" to more than 3 questions, contact our support team today or use the self-exclusion option below.
Jilibajee provides all registered members with a range of protective tools. They are completely free to use and can be activated from your account at any time.
Limits take effect immediately once set. If you want to increase a limit, a 24-hour waiting period applies — this is intentional.
If you feel you need a break, self-exclusion is the right step. The process is simple and completely confidential.
Log in to your jilibajee account and go to Account Settings.
Look for the "Responsible Gaming" option within the settings.
Choose from 1 month, 3 months, 6 months, or a permanent exclusion — whichever suits you.
Once confirmed, your account will be suspended immediately. You will not receive any promotional communications during this period.
Any attempt to open a new account during an active self-exclusion period will also be rejected.
Jilibajee strictly prohibits anyone under the age of 18 from using the platform. Age is verified at registration and re-confirmed with a government-issued ID during the KYC process.
If you have children or teenagers at home, please follow these precautions:
If you suspect someone is using an account on behalf of a minor, please notify us immediately — the account will be investigated and suspended.
There are a few key principles to keep in mind before spending money on gaming. jilibajee always puts the financial well-being of our members first.
If you feel gaming is becoming hard to control, our support team is always here to help.
Log in to your account and set these limits right now:
If you need a break right now, log in and activate self-exclusion. It takes effect immediately.
Take a Break NowJilibajee provides these tools free of charge to help every member stay in control of their gaming.
Set a daily, weekly, or monthly cap on deposits to your account. Once set, no deposits beyond the limit will be accepted.
Decide in advance how long you want to play. When the time is up, your session will end automatically.
Gaming will automatically stop after a set loss amount. This helps protect you from chasing losses.
Pop-up notifications will appear at regular intervals to remind you how long you've been playing and how much you've spent.
Take a temporary break from 1 day up to 6 weeks. Your account will be locked during this time but will not be closed.
Lock your account for 1 month or permanently. You will not receive any promotions or communications during this period.
Here are answers to the most frequently asked questions.