Your Data Is Secure Updated: January 2026

Jilibajee's Privacy Policy — Your data is our responsibility

When you open an account on jilibajee or use the platform, certain information reaches us. This page clearly explains how that data is stored, why it is kept, and who it may be shared with.

Short Message: jilibajee treats your privacy with the utmost respect. We never sell your data or share it for purposes beyond what is necessary.

1. Introduction

This Privacy Policy ("Policy") governs the collection, use, and protection of all personal data related to your use of the jilibajee platform. This Policy is part of our Terms and Conditions an integral part.

By creating an account on jilibajee or using this platform, you agree to this Privacy Policy. We believe that earning a player's trust starts with being honest about how their data is handled.

This policy may be updated as technology evolves. Any changes will be clearly noted with an effective date on this page, and registered members will be notified.

2. What Information We Collect

Jilibajee may collect the following types of information, though not all data is collected from every member — collection depends on need and circumstance.

Types of Data Example Requirements
Identity Information Full name, date of birth, national ID Mandatory
Contact Information Email address, phone number Mandatory
Financial information Mobile banking number, bank account details Mandatory
Verification Documents NID/passport copy, utility bill in KYC
Technical Information IP address, device information, browser Automatic
Behavioral data Gaming history, transaction logs, login times Automatic

jilibajee never stores your password or full payment card number.

3. How We Collect Information

Jilibajee may collect your information in a number of ways. We always aim to keep the data collection process fully transparent.

  • Directly collected: Information you provide directly during registration, KYC verification, or when submitting a support ticket.
  • Automatically collected: Through cookies, log files, and tracking technologies while you use the platform.
  • From Third Parties: From payment processors or identity verification agencies under legal obligation.
  • Public Sources: From public records for fraud prevention or regulatory compliance purposes.

jilibajee never collects data from your social media accounts without your permission.

4. How We Use Your Information

Jilibajee uses the information collected from you for the purposes listed below. Each purpose is clearly stated:

  • Services Account management, transaction processing, and customer support.
  • Verification Verifying identity and age — preventing anyone under 18 from participating.
  • Security Prevention of fraud, money laundering, and other illegal activities.
  • Improvement Analyzing user behavior to improve the platform experience.
  • Contact Sending promotions, updates, and important notices (with opt-out option).
  • Legal Fulfilling legal obligations set by regulatory authorities.

We never sell your data to advertising companies or use it for unrelated purposes.

5. Data Sharing Policy

Jilibajee never sells your personal data to third parties. That said, limited information may be shared in specific circumstances:

  • Payment Processors: Financial information necessary to process transactions may be shared — strictly on a need-to-know basis.
  • KYC provider: With registered and trusted organizations for identity verification.
  • Technology Partners: With technology service providers needed to operate the platform, under strict confidentiality agreements.
  • Law enforcement: In accordance with lawful directives from a court or regulatory authority.

Before sharing data with any third party, we ensure they maintain the same standard of privacy protection that we do.

6. Cookies & Tracking Technologies

Jilibajee uses cookies and similar technologies on the platform. These are stored as small files in your browser and help improve platform performance.

  • Essential Cookies: Essential for maintaining login sessions and platform security. Disabling these cookies will prevent the platform from functioning properly.
  • Functional cookies: Remembers your preferences, such as language or display settings.
  • Analytics Cookies: To understand how users interact with the platform — no personal data is collected.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may limit certain features.

7. Security Measures

Jilibajee uses industry-leading technology to keep your data secure.

  • SSL/TLS encryption: All data transfers are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): Two-factor authentication available for added account security.
  • Firewall & IDS: Advanced network protection to prevent unauthorized access.
  • Regular Audits: Regular system audits conducted by third-party security experts.
  • Restricted access: Only authorized personnel can access data on a need-to-know basis.

No method of transmission over the internet is 100% secure. Even so, we are always working to ensure the highest level of protection. If you notice any security issue, please notify us immediately.

8. Data Retention Period

Jilibajee does not retain your data indefinitely. A specific retention period is defined for each category of information:

Types of Data Retention Period Reason
Account information Duration of active account + 5 years Legal obligations
Transaction Records 7 years Financial regulation
KYC documents 5 years Regulatory Compliance
Log Files 12 months Security
Marketing Preferences Until opt-out Consent-Based

9. Your Privacy Rights

As a jilibajee account holder, you have the following rights. Contact our support team to exercise any of them.

Your Right to Privacy

Jilibajee takes every one of your rights seriously and acts on them in a timely manner.

1

Right to Access

You may request to know what data we hold about you. We respond within 30 days.

2

Right to Rectification

You can request corrections to any inaccurate or outdated information. We will update it once valid supporting evidence is provided.

3

Right to Erasure

You can request deletion of your data under certain circumstances — subject to legal limitations.

4

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

5

Right to Data Portability

You can receive your data in a structured format and transfer it elsewhere.

6

Right to Opt Out of Marketing Communications

You can opt out of promotional emails or messages at any time.

10. Protection of Minors

Jilibajee strictly prohibits anyone under 18 from using the platform. Age is verified at registration and may be re-verified during the KYC process.

  • If an account was created using a false age, that account and all associated data will be deleted.
  • If you suspect an account belongs to a minor, please notify our support team immediately.
  • Parents on their child's device Responsible Gaming You can use the available tools to restrict access.

Anyone found knowingly helping a person under 18 create an account will have their account permanently terminated.

11. Privacy Contact

If you have any questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact our support team.

  • Email: [email protected] (for general inquiries)
  • Live Chat: Click the chat icon on the platform — available 24/7.
  • Response time: General inquiries: 24–48 hours; formal requests: up to 30 days.

For formal requests to view, correct, or delete your data, your identity will be verified — purely for your own protection.

Why jilibajee's Privacy Policy is separate

We don't just follow the rules — we are committed to providing genuine protection.

Written in plain English

Every point is explained in plain, straightforward language instead of complex legal jargon — so anyone can easily understand what happens with their data.

Your Data Is Never Sold

Jilibajee never sells your personal data to advertisers or third parties — that is a core commitment we stand by.

You're in full control

You can view, correct, or request deletion of your data at any time — no hassle involved.

Advanced encryption technology

Your data is protected with 256-bit SSL encryption and firewalls — bank-grade security.

Defined Retention Periods

Each type of data has its own defined retention period. Once expired, data is automatically deleted.

24/7 Privacy Support

Our support team is available around the clock for any privacy-related questions — day or night.

Safe & Trusted

Keeping your data secure Start playing

Your privacy is fully protected at jilibajee. Open an account today and enjoy a safe gaming experience.

By registering, you agree to our Terms and Conditions and in the Privacy Policy You are giving consent.

বাংলা